Not only am I in love with Whiskey's new collar, but I had the best customer service throughout the purchasing experience. My staffy didn't quite fit the medium sized collar and I was hesitant reaching out to ask about replacing it for the large. I'm so glad I did, as I received the best customer service and nothing was an issue. I just sent it back and the new one arrived within a couple of days. I was stoked!! Even the ladies at his doggy daycare commented they noticed his new bling bling! Thank you very much for making me feel like a valued customer and not a hindrance. The product itself is fantastic and looks a bit fancy compared to what he was wearing! Whiskey has put it to the test with good 'ole staffy (rough) behavior and it's so robust and I haven't even had to clean it (yet)!
Thanks so much for your lovely review! Whiskey is gorgeous, love that Staffy smile! Enjoy the adventures!
Excellent product however, the biggest size (L) was too small for our 39kg lab, even extended out as far as it would go. We gave it to another smaller, incredibly grateful pooch.
Hi Jan, thanks so much for your feedback! We’re pleased you love the collar, but sorry that it was too tight for your pup! We've had similar feedback from others, so we’re bringing in XLs in our next shipment.
We'll keep you posted when they arrive :)
Really appreciate your support, and so glad the collar found a happy new home!
We got the pink one for our pup Addie. We love the colour and the quality is amazing! So easy to clean after it gets muddy and looks brand new after a clean.
Sizing instructions were great and easy to guide you on the sizing required. Took a couple of tries to get the right size for him which was simple enough to do. Super lightweight, very easy to clean (had to after one outing with his dog adventure pack) and the clip is extremely strong and well designed. Stoked we went with Vienna Collar and hopefully the last one we will need to buy! Bonus - our boy Mac is a Saving Hope rescue and we are so glad some of the money is going back to a great foundation.
Hi Megan,
Thanks so much for the lovely review! Looking forward to seeing Mac in his new collar on the Kilts & K9s stories! Great to hear he was a Saving Hope pup too, will have to let the team know he's living his best life!
Love this collar is works so well for my active pup who loves to swim . Drys quick and is comfortable for Maia to wear.
Thank you for a great product
